When I was working on my English degree at Mississippi State, I quickly learned the importance of editing and multiple drafts. It always perturbed me when my professors would hand me a paper covered in red marks and tell me to try again. But as one professor told me, “Your first draft will always suck.” You never know how people will respond to what you’ve written until you have someone else read it. It wasn’t until I became a copywriter that I realized how much that statement applied to writing nonprofit blogs.
The number one objection we hear from people about opening social media accounts is "what if someone posts negative online reviews?". At this point, your customers, clients, supporters or patients are online, and they are talking about you. The real question is "are you listening?".
Receiving that first bad review stings, I won't lie to you. Try as you may, neither you and I will please all our customers all the time. We are human, and we just plain mess it up sometimes. If we get lucky, we have a chance to fix it.
Companies often start out on social media confused and even a little overwhelmed. They’re looking at Facebook, Twitter, Pinterest, Instagram, Houzz, SnapChat, Tumblr and the list just keeps growing. How do you keep up with all these accounts and still get other work accomplished?
One of the first questions we ask business owners is who handles their social networking accounts....
Many B2B companies along with non profit organizations and small businesses start their marketing efforts with social media. Why wouldn’t they? It costs little more than time to set up and update a social media account.